[RESOURCES IN FRENCH]

As part of the Support Services for EU Smart communities, the European Commission has the goal to “Increase Digitalisation Awareness and Readiness of EU Communities”. The aim of this initiative is to support EU communities at the early stages or that have not yet begun their digital transformation journey by providing resources, best practices, and training to develop digital strategies.

The emerging concept of CitiVerse relates to a blending of the physical and digital worlds in the context of a city, offering new services to citizens by allowing digital objects to interact with, and respond to, the physical environment in real time. However, to turn a city or an urban area into a mixed reality environment will be a complex and ongoing endeavour that requires collaboration among urban planners, technologists, policy makers and content creators. 

With this handbook, you can learn how to develop an Urban Living Lab, based on the experiences, research and practical experience from the UNaLab project. The tips included here are given by the Living Lab experts who have successfully set up a Living Lab in their own community. You will learn what questions need to be asked, who is working in a Living Lab and what obstacles you need to watch out for! At the end of the handbook, you will find an interactive tool to guide you through your Living Lab journey.

The Toolkit on Digital Transformation for People-Oriented Cities and Communities supports strategizing and planning the digital transformation of cities and communities to promote sustainable, inclusive, resilient and improved quality of life for residents in cities and communities.

Based on the previous recent research and results in this area, notably the EU Public Sector Tech Watch reports and handbooks "European Landscape on the Use of Artificial Intelligence by the Public Sector", "Road to the adoption of AI by the public sector", "A collective effort in exploring the applications of Artificial Intelligence and blockchain in the Public Sector" and a European Parliament briefing on "Artificial Intelligence and Public services", this study on “AI and GenAI adoption by local and regional administrations” (1) analyses the results of the previous studies – which are ba