This report of ITU (International Telecommunication Union) highlights the urgent need to embed accessibility and inclusion at the core of digital transformation. It presents practical models, use cases, and policy guidance to ensure that AI-powered virtual worlds are designed for everyone — fostering equitable participation, seamless experiences, and universal access in the cities of tomorrow.

This webinar, held as part of the ITU Digital Transformation Dialogues and co-organised by the International Telecommunication Union (ITU), and the Education and Capacity Building Working Group of the Living-in.EU initiative, introduced the citiverse concept to city administrations, public authorities, and digital innovation stakeholders, including the Living-in.EU community.

Societal values guide difficult decisions government innovators need to make when thinking about using sensors for monitoring. CITIXL, in collaboration with the City of Amsterdam, has created a six-step process to help you on your way. This Toolkit is designed to help inform you about important considerations based on our experience and help you navigate the dilemmas you may encounter.  

All citizens, regardless of age or skill, deserve to participate in all aspects of life in the same way, with equal access to city services, information and technology solutions. AI (artificial intelligence), when deployed correctly, can help with that. 

This toolkit, written by Leah Gerber, is an introduction to gender-inclusive mobility planning, meant to serve as a resource for designers, planners, and policymakers seeking to integrate gender-inclusive mobility into the planning and design process. The toolkit aims to collect and distill existing information to:

Understand the Problem – How transport and mobility systems systematically underserve women, gender minorities, and girls.